Global Communication for Hospitality without Borders.

At TELSTA–INPAE, we understand that the tourism industry requires clear, culturally sensitive communication tailored to international visitors. Our language catalog is designed to enhance guest service, build trust, and improve the overall guest experience at every level.

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General English Appraisals

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General English with Reading, Listening, and Pronunciation Validation
Listening Comprehension – Advanced
Listening Comprehension – Intermediate
Listening Comprehension – Pre-Advanced
AI-Assisted Spoken Production (coming soon / additional charges apply)
Standard Spoken Pronunciation (Guided)
Standard Spoken Pronunciation (Unstructured)
Reading – Advanced
Reading – Intermediate
Reading – Pre-Advanced

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​Business English Appraisals**

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Accounting
Banking
Business Ethics
Business Intelligence
Communication
Contracts
Corporate Sustainability
Digital Transformation
Entrepreneurship
Executive Customer Service
Finance
Flight Attendants
Futures Market
Human Resources Onboarding
Human Resources Recruitment
Insurance
International Accounting
International Trade
Legal Aspects
Marketing
Monetary Terms
Organizational Behavior
Product Development
Project Management
Real Estate
Risk Management
Sales
Stock Market
Supply Chain
Tourism

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New English Appraisals for the Hotel Industry!**

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Our new assessments, designed specifically for the hotel industry, enable hotel management teams to optimize their performance against industry standards, ensuring they remain competitive and adaptable in a constantly evolving market. These assessments focus on specific functional areas within hotels, allowing hoteliers to streamline operations, maximize revenue potential by providing more satisfying guest stays, and solidify their position as industry leaders by maintaining a highly qualified, bilingual staff.

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​Accommodation / Lodging
Administration / Management
Banquets / Catering
Beverages
Casinos
Climate Change
Corporate Strategies
Currency / Foreign Exchange
Discrimination
Excursions / Tours
Gardening and Landscaping
Guest Violence
Hospitality in Pandemics
Hotel Construction
Hotel Decoration
Housekeeping / Cleaning
Insurance
Kitchen
Legal Notice
Legal Protection
Maintenance
Marketing
Medical Services
Motels
Natural Disasters
Pandemics
Personal Data
Pet-Friendly Hotels
Pollution
Purchasing
Reception
Recreational Activities
Recruitment
Recruitment
Reservations
Sales Teams
Seasonal Sales
Security
Smart Hotels
Social Media
Training
Travel Agencies
Vocabulary
Waste Management
Weddings
 

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Other Languages

Arab
Dutch (Nederlands)
English idiomatic expressions
French
German
Greek
Hindi (हिन्दी)
Italian
Japanese
Korean (한국어)
Mandarin Chinese (简体中文)
Portuguese
Russian
Spanish
Swedish (Svenska)
Turkish (Türkçe)
 

​**EXCLUSIVE FOR APPLICANTS WHO HAVE ALREADY VALIDATED A PRE-ADVANCED OR HIGHER ESL LEVEL.

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